TigerSlot Privacy Policy — Your Data, Handled With Respect

This Privacy Policy describes how TigerSlot — operating the website tigerslot.wine — collects, uses, stores, and protects the personal information of its registered players and website visitors. It applies to all services provided by TigerSlot, including live casino, crash games, sports betting, Teen Patti, card games, and all associated account, payment, and customer support services.

TigerSlot is committed to handling personal data with care and transparency. We understand that Pakistani players are trusting us with sensitive information — including financial details connected to Easypaisa, JazzCash, and bank accounts — and we take that responsibility seriously. This policy is written in plain language so that every player can understand exactly what happens with their information, not just lawyers and compliance officers.

By registering a TigerSlot account, depositing funds, or using any feature of tigerslot.wine, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you disagree with any part of this policy, you should not use TigerSlot's services.

TigerSlot collects the following categories of personal data from players:

TigerSlot does not collect or store full payment card numbers. Where Visa/Mastercard transactions are processed, they are handled by a PCI-DSS compliant payment processor, and only a tokenised reference is retained by TigerSlot.

TigerSlot collects personal data through the following methods:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, set responsible gaming limits, contact customer support, or respond to a survey or promotion.
• Automatically: When you visit tigerslot.wine or use the platform, TigerSlot's systems automatically collect technical data including your IP address, device identifiers, browser information, and session activity logs. This happens through server logs, cookies, and similar tracking technologies described in Section 6.
• From payment providers: When you make a deposit or request a withdrawal via Easypaisa, JazzCash, or another payment provider, TigerSlot receives transaction confirmation data — including the sender's registered mobile number and transaction reference — from the payment provider's API.
• From identity verification services: When you complete KYC verification, TigerSlot works with authorised third-party verification services to confirm the authenticity of identity documents. These services may return verification status information and document match scores to TigerSlot.

TigerSlot does not purchase or acquire personal data from data brokers, social media platforms, or any other external sources not directly related to your use of the TigerSlot platform.

TigerSlot processes personal data only where there is a legitimate legal basis for doing so. The purposes for which we use your data, and the legal basis for each, are:

• To provide and manage your account: Processing your registration, verifying your identity, managing your balance, and delivering all platform services. Legal basis: contract performance.
• To process deposits and withdrawals: Routing your PKR transactions through your chosen payment method (Easypaisa, JazzCash, IBFT, etc.) and maintaining accurate transaction records. Legal basis: contract performance and legal obligation.
• To verify identity and prevent fraud: Conducting KYC checks, monitoring for suspicious transaction patterns, and fulfilling anti-money-laundering (AML) obligations. Legal basis: legal obligation.
• To provide customer support: Responding to your queries, resolving complaints, and investigating account issues. Legal basis: contract performance and legitimate interest.
• To operate responsible gaming tools: Monitoring play patterns to identify potential problem gambling indicators, applying self-set limits and self-exclusion periods, and providing proactive responsible gaming support. Legal basis: legal obligation and legitimate interest.
• To improve the platform: Analysing aggregated, anonymised usage data to understand how players use TigerSlot's features and to guide product improvements. Legal basis: legitimate interest.
• To send you relevant communications: Account notifications, transaction confirmations, bonus alerts, and — where you have opted in — promotional messages. Legal basis: consent (for marketing); contract performance (for transactional messages).
• To comply with legal obligations: Retaining records as required by applicable financial regulations, responding to lawful requests from authorities, and fulfilling any other mandatory legal obligations. Legal basis: legal obligation.

TigerSlot does not sell your personal data. We share data with third parties only where it is necessary to deliver our services, comply with legal obligations, or protect the security of the platform. The categories of recipients are:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and card payment processors receive the financial data necessary to process your transactions. These providers are contractually bound to handle your data securely and not to use it for any purpose beyond the transaction.
• Game providers: Evolution Gaming, Pragmatic Play, Spribe, Ezugi, and other game suppliers may receive your player identifier and session data to deliver gameplay and calculate outcomes. They do not receive your full personal or financial details.
• Identity verification services: Third-party KYC providers receive document images and identity details submitted during verification. These providers operate under strict data processing agreements.
• Customer support tools: TigerSlot uses professional customer support software to manage live chat and email communications. Support agents access communication records through these tools.
• Legal and regulatory authorities: TigerSlot will disclose personal data to law enforcement, financial intelligence units, or other regulatory bodies when required to do so by law, or when we have a good-faith belief that disclosure is necessary to protect the rights, safety, or property of TigerSlot, its players, or the public.
• Security and fraud prevention services: Anti-fraud and cybersecurity partners may receive technical data (IP addresses, device fingerprints, behavioural patterns) to detect and prevent fraudulent activity on the platform.

TigerSlot uses cookies and similar technologies on tigerslot.wine. These are small data files stored on your device that help the platform function correctly and help us understand how players use the site. Here is how they are used:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in, security tokens, and load-balancing cookies. These cannot be disabled without breaking the platform's core functionality.
• Functional cookies: Remember your preferences — such as your preferred language, last-played games, and responsible gaming settings — so you don't have to re-configure them every session.
• Analytics cookies: Help TigerSlot understand aggregate patterns of platform use — such as which pages are most visited, average session lengths, and common navigation paths. This data is anonymised and used purely to improve the platform. TigerSlot uses its own analytics infrastructure rather than sharing this data with third-party analytics giants.
• Security cookies: Used to detect and prevent fraudulent activity, including bot access and account takeover attempts.

TigerSlot does not use third-party advertising cookies or place cross-site tracking cookies. You can manage cookie settings through your browser's privacy settings, though disabling essential cookies will affect your ability to use the platform.

TigerSlot implements a layered approach to data security designed to protect your personal and financial information at every stage of storage and transmission:

• Transmission encryption: All data in transit between your device and TigerSlot's servers is protected by TLS 1.3 encryption with 256-bit cipher strength. The padlock icon in your browser address bar when visiting tigerslot.wine confirms this encryption is active.
• Data at rest: Personal and financial data stored in TigerSlot's databases is encrypted at rest. Database servers are hosted in access-controlled infrastructure with network-level security controls preventing unauthorised access.
• Access controls: Only TigerSlot staff with a documented legitimate need can access player personal data. Access is governed by role-based permissions, and all internal access to sensitive data is logged for audit purposes.
• Payment data isolation: Full payment card details are never stored on TigerSlot's servers. Mobile wallet transaction data (Easypaisa, JazzCash) is stored in tokenised form. PCI-DSS compliant payment processors handle card transaction processing.
• Incident response: TigerSlot maintains a documented security incident response plan. In the event of a data breach that is likely to result in risk to affected players, TigerSlot will notify affected players without undue delay.

TigerSlot retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, and to comply with applicable legal and regulatory retention requirements. The following general retention periods apply:

• Account and identity data: Retained for the duration of account activity plus a minimum of five years following account closure, in compliance with anti-money-laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction, as required by financial regulations.
• Customer support communications: Retained for three years from the date of the last communication, unless a complaint or dispute remains active.
• Technical and session data: Retained for up to 12 months in identifiable form, then anonymised or deleted.
• Marketing preferences: Retained until you withdraw consent or close your account.

When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised. TigerSlot does not archive player data beyond the periods above unless a specific legal hold is in place (for example, in connection with a regulatory investigation).

TigerSlot respects your right to control your own personal information. You have the following rights, which you can exercise by contacting TigerSlot support:

To exercise any of these rights, email support@tigerslot.wine with your registered account email address and a clear description of your request. We will respond within 30 days. Identity verification may be required before we process certain requests to protect against unauthorised data access.

TigerSlot's services are strictly for adults aged 18 and over. TigerSlot does not knowingly collect personal data from anyone under the age of 18. If we discover or have reason to believe that a registered account belongs to a person under 18, we will immediately suspend the account, investigate, and close it — returning any deposits to the payment source.

If you believe that a child may have registered a TigerSlot account, please contact us immediately at support@tigerslot.wine with details. We take underage access seriously and will act on any credible report promptly.

TigerSlot's website does not contain links to external third-party websites. The platform is a closed environment — all navigation leads to pages within tigerslot.wine. TigerSlot is therefore not responsible for the privacy practices of third-party websites you may reach independently.

The game providers whose titles appear within TigerSlot's platform operate within TigerSlot's environment and are contractually bound by TigerSlot's data sharing requirements. Game providers do not set their own tracking cookies on your device through TigerSlot's platform.

TigerSlot may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or changes in applicable legal requirements. The "Last Updated" date at the top of this page will always reflect when the current version was published.

For changes that are significant — particularly those that affect how your data is used or shared — TigerSlot will notify registered players via email before the changes take effect. You will have a reasonable period to review the updated policy and, if you do not agree with it, to close your account before the changes apply to you.

We recommend that all TigerSlot players bookmark this page and check it periodically, particularly if you are a regular player who interacts with TigerSlot's deposit, withdrawal, or customer support systems frequently.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how TigerSlot has handled your personal information, please get in touch with our team:

• Email: support@tigerslot.wine
• Live chat: Available 24/7 after logging into your TigerSlot account at tigerslot.wine
• Subject line for privacy requests: Include "Privacy Request" or "Data Subject Request" in your email subject so it reaches the right team promptly

We aim to acknowledge all privacy-related requests within 24 hours and to resolve them fully within 30 days. For complex requests, we may need up to 60 days — in which case we will notify you of the extended timeline within the initial 30-day period.